jducoeur: (Default)

I just got this email from Norton:

Hello Norton Customer,

We are sad you decided to stop receiving helpful tips & tricks, security reports, insightful newsletter articles and great discounts. Everybody else that has signed up is benefiting from these great emails.

So why not sign up today? We will not contact you often and you can unsubscribe at any time. If that still does not convince you, maybe our furry friend will.

Yes, it is accompanied by a big picture of a sad-eyed dog.

Seriously, what kind of moron thinks this is a good idea? If I said that I don't want you spamming me, then sending me an email trying to guilt-trip me about that is just going to make me angry.

It's enough to make me seriously consider dropping their products entirely -- not as if there isn't competition in that marketplace. Idiots...

jducoeur: (Default)

Just got the announcement of a new TOS from Twitter today. Nothing dramatically surprising, although I'm mildly annoyed that they are apparently dropping support for Do Not Track.

On the bright side, they are exposing their profile of your "interests", based on whatever data mining and tracking they are doing, including your "interests from partners", "based on your profile and activity".

I'm looking at that now, and it's one of those comforting moments of realizing that at least some of these companies haven't yet gotten so good at the psych profiling. It's almost comically inaccurate, seemingly far worse than random chance -- not only are most of them uninteresting, many of them are active dislikes. (I mean, seriously: can you see me driving a RAM 1500?) Even some of the ones that seem like they should be easy to discern from conventional data are wrong -- I think "Proximity: Giant Eagle" being checked means that they literally have no idea where I am. (Which is a bit weird, because that is not hard to figure out.)

Nor are the "Interests from Twitter" much better. Okay, yes, "Open Source" is accurate, but how they get "NBA Basketball" as an interest of mine is a pure mystery.

There's a sneaking part of me that suspects that this page is not at all what it claims to be; that it's actually starting from "this is every category we can possibly imagine", and it's trying to get me to trim it down to the non-ridiculous stuff. I think I'll take a pass on that, and let myself continue to be apparently confusing to them...


jducoeur: (Default)

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