jducoeur: (Default)
jducoeur ([personal profile] jducoeur) wrote 2014-06-29 02:51 pm (UTC)

I presume you've got Alan Cooper et al's About Face $VERSION. He talks a lot about how to aim a product at three classes of users -- beginners, intermediates, and power users -- and points out that for substantial software products (like Querki), the overwhelming majority of your users are "perpetual intermediates" -- they got quickly through the beginner level but are unlikely to ever be power users -- so that's the common case to optimize for.

Intriguing -- no, I don't have this. (Remember that I'm not a UX specialist, I'm a programmer with 35 years of on-again/off-again UI development experience. The result is that my instincts are well-honed, but I don't know the UX field as well as a real professional would.)

That matches my instincts, although Querki is an even weirder case because it will eventually have multiple modes of usage. The plan is to implement "Apps" later this year, and I expect *most* users to never do anything other than use Apps. The line between "App user" and "Creator" is intentionally blurry -- the ability to tweak your Apps is central to the design -- but I expect to see some bifurcation there.

Anyway, useful food for thought, and I'll look up Cooper's work. Thanks!

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