From ReutersThe cancellations drew criticism from Transportation Secretary Pete Buttigieg for what he termed a "meltdown." He told CNN that the company's union leaders had told him they had been "raising the alarm" about technology issues at Southwest systems for some time.
"Southwest is using outdated technology and processes, really from the '90s, that can't keep up with the network complexity today," Casey Murray, president of the Southwest Airlines Pilots Association, told Reuters.
Starting my career in Teh Intarnutz has hammered home how bad websites really are; how government website contracts are affected by internal politics (wasting SO MUCH taxpayer money WOW), and how corporate management dismisses the concerns of the tech team repeatedly until it's either an emergency or suddenly convenient aka internal politics.
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"Southwest is using outdated technology and processes, really from the '90s, that can't keep up with the network complexity today," Casey Murray, president of the Southwest Airlines Pilots Association, told Reuters.
Starting my career in Teh Intarnutz has hammered home how bad websites really are; how government website contracts are affected by internal politics (wasting SO MUCH taxpayer money WOW), and how corporate management dismisses the concerns of the tech team repeatedly until it's either an emergency or suddenly convenient aka internal politics.