You are arguing like I do when I have already coded it, and love my code
No, really not -- I am more aware than anyone of the limitations here, and am not only willing but actively planning to evolve it quite aggressively. But you haven't played with it yet, and I really think you don't understand the environmental limitations I'm working with for this particular feature, nor the scope of what's going on. If I seem to be pushing back hard, it's because some of your suggestions flatly aren't possible; indeed, some don't even make sense in context. I think you're over-reaching in your recommendations, without actually knowing much about the system you're talking about.
Also, you seem to be treating this as the be-all and end-all of the system, which is far from the case. This is already just one piece of the puzzle: one particular mode of interacting with CommYou. It is, without a doubt, the most constrained and least powerful of the bunch -- however, it is also the one that has massive desktop penetration already, so I can't simply write it off. The commercial reality is that CommYou needs to be able to play with IM as best it can; the question is simply what the most appropriate compromises are within that environment.
The fact is, this thing is as far from locked-in as it can be. In the first two hours of it working, the active users came up with a dozen suggestions for changes that I've put into the near-term story list; indeed, several have been implemented in the 36 hours since it went live. But those come from actually *using* the thing. Without that, it's hard to understand the problem well enough to come up with consistently coherent suggestions for changes...
no subject
You are arguing like I do when I have already coded it, and love my code
No, really not -- I am more aware than anyone of the limitations here, and am not only willing but actively planning to evolve it quite aggressively. But you haven't played with it yet, and I really think you don't understand the environmental limitations I'm working with for this particular feature, nor the scope of what's going on. If I seem to be pushing back hard, it's because some of your suggestions flatly aren't possible; indeed, some don't even make sense in context. I think you're over-reaching in your recommendations, without actually knowing much about the system you're talking about.
Also, you seem to be treating this as the be-all and end-all of the system, which is far from the case. This is already just one piece of the puzzle: one particular mode of interacting with CommYou. It is, without a doubt, the most constrained and least powerful of the bunch -- however, it is also the one that has massive desktop penetration already, so I can't simply write it off. The commercial reality is that CommYou needs to be able to play with IM as best it can; the question is simply what the most appropriate compromises are within that environment.
The fact is, this thing is as far from locked-in as it can be. In the first two hours of it working, the active users came up with a dozen suggestions for changes that I've put into the near-term story list; indeed, several have been implemented in the 36 hours since it went live. But those come from actually *using* the thing. Without that, it's hard to understand the problem well enough to come up with consistently coherent suggestions for changes...