This is a fantastic rant that I actually want to send to people I have worked with before. This is what I tried to tell them when they said they need every programming language, when really all we needed was HTML. But, would they listen to me? An HR specialist who used to be a programmer and hangs out with programmers and was taking the training for my certs in SQL/Oracle & CISCO? No. Why should they? I didn't get those certs, so obviously, I know nothing.
Actually, this rant can be used for any specified support position. Do you have marketing experience? How many years have you used Sage ABRA or PeopleSoft? Do you have customer service experience?
Anybody can answer yes to all three and be able to 'get by'.
Marketing - do you drive, look on the internet, read email, shop, read, watch tv or interact in the 21st century? Then guess what, you have marketing experience. Sage ABRA/People Soft? Just HR database programs. If you can figure out a database or have ever used Access, you're in. What about customer service? Have you ever interacted with anyone ever? There you go, you know how you like to be treated and how others like it too.
It doesn't really matter (for support positions) what your training is IN. What matters is that you're malliable, want to learn, are open to new ways of thinking, and are able to grasp ideas in a second while watching people interact with other people. Ta-Da!
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Fantastic
Date: 2011-11-04 03:49 pm (UTC)Actually, this rant can be used for any specified support position. Do you have marketing experience? How many years have you used Sage ABRA or PeopleSoft? Do you have customer service experience?
Anybody can answer yes to all three and be able to 'get by'.
Marketing - do you drive, look on the internet, read email, shop, read, watch tv or interact in the 21st century? Then guess what, you have marketing experience. Sage ABRA/People Soft? Just HR database programs. If you can figure out a database or have ever used Access, you're in. What about customer service? Have you ever interacted with anyone ever? There you go, you know how you like to be treated and how others like it too.
It doesn't really matter (for support positions) what your training is IN. What matters is that you're malliable, want to learn, are open to new ways of thinking, and are able to grasp ideas in a second while watching people interact with other people. Ta-Da!
But, shhh... don't tell the hiring managers that.