Do I feel less stupid now, or more?

[jducoeur]

*Finally* realized that the reason I keep having difficulty using this microwave manually is that that button there, the one next to "Power Level", the one that by all rights *should* say "Set Time" actually says "Set Clock". The "Cooking Time" button is on a completely different section of the keypad.

I think I'll split the blame here, between my poor powers of observation and the comically bad UX...

Comments

[laurion]

Massive UX issue there.

[dagonell.livejournal.com]

Read anything by author Donald Norman. Particularly "The Design of Everyday Things". He realized that with a PhD, he can't be stupid, but he still had trouble operating daily devices, therefore the fault must be in the design. There's some fun anecdotes. Extreme high-end copy machines are purchased by law firms because they look impressive, but the secretaries who need to run them, don't know how to use the majority of its functions.

[serakit.livejournal.com]

Nor do they actually *need* the majority of its functions, or so is my experience with that type of copy machine.

[etherial.livejournal.com]

I saved $100 by purchasing the second-most-expensive microwave GE had to offer because the most expensive one had a terrible UI. 90% of my microwave use requires one button press with my preferred UI.

[jducoeur]

Oh, ditto -- I mostly use the "Add 30 Seconds" button. But if I'm nuking something that's cheese-based, I want to be able to do it with lower power...